*** All our Iroko and Oak garden furniture is individually crafted and made in England ***

 

All Prices are quoted in British Pound Sterling    |    Currency Conversion

Frequently Asked Questions

  1) What kind of timber is used? Is it from certified plantations?
    
You can find the answers at Timber Sources

  2) How to maintain Andrew Crace garden furniture? Do I need to paint Andrew Crace garden furniture? How much does the painting cost?
    
You can find the answers at Painting and Maintenance

  3) How much does it cost?
    
Please click the Price List & Dimension button located at the top bar of the website to view a full price list.

  4) Do prices include value added tax?
    
Prices for UK & EEC countries include VAT (Value-Added Tax). If you are a VAT registered company/organisation in the EEC ( excluding United Kingdom ), your company/organisation may be exempt from British VAT (currently at 17.50%). We may deduct VAT amount from the listed prices for you, if you can supply us your company/organisation's VAT number.

      Prices for USA, Non-EEC countries and Channel Island do not include VAT because VAT is exempt.

      All prices are in British pound sterling. For other currencies, you may check  Exchange Rates here.

  5) Do prices include delivery?
     No, all prices do not include delivery and are ex-work.
     5.1) For mainland UK delivery, please read our Delivery Charges
     5.2) For Channel Islands and Northern Island, we can give you an estimate of delivery charge. Please contact us stating all  the items that you wish to order.
     5.3) For rest of world, we can give you an estimate of delivery charge. Please contact us stating all  the items that you may like to order.
     5.4) You can also arrange your own collection/delivery.

  6) Do I have to assemble the products by myself?
    
No. All our furniture is fully assembled, except Barbecue Tables and Tree Seats which are easy to be put together with the instruction provided. (Note that each Tree Seat come in two halves which need to be put together.)

  7) What is the lead time after I place an order?
     Usually, if stock is available it will take upto two weeks for delivery (depending on where you are located). If stock is not available, it may take longer. Painting usually requires an extra one or two weeks. Because we do not operate mass production but craft and make our product individually, we recommend you place an order as early as possible if you need the delivery for a specific event.

      If you would like to know the availability, please contact us stating all items that you are interested.

  8) Do you require a deposit with an order, and How do I pay?
     We usually require a 50% deposit with an order, and the balance when your order is ready for delivery.
     We accept debit cards (Visa Debit, SWITCH) and credit cards (VISA, MASTERCARD). There is a 1.40% credit card charge. No charge for debit card.
     You can also pay by BACS/BANK transfer. We will supply our bank details on request.

  9) Where can I view Andrew Crace garden furniture?
    You are welcome to visit our premise. Please find address at the bottom of this page. We are located north of London, between Bishops Stortford (M11,  junction 8) and Harlow (M11, junction 7). If you come from a long distance, please telephone to make an appointment, as we are sometimes closed. We try to be open from 9 to 5, Mondays - Fridays. Weekends and Bank holidays by appointment.

     How to find us : PLEASE CLICK HERE FOR MAP

  Our garden furniture are in many gardens throughout the UK, Europe and worldwide, for examples :
       Royal Parks, e.g. Regent Park
       Oxford University
       Nottingham University
       Cambridge University
       several National Trust properties
       several English Heritage properties
       Kew Garden at Wakenhurst Place
       London Squares, e.g. Kensington Square
       The Brighton Pavilion, Brighton
       The Royal Horticultural Society's Garden at Wisley and Rosemore
        British Embassy, Paris
        La Mortella Gardens, Ischia Island, Italy

 

Andrew Crace, Bourne Lane, Much Hadham, Hertfordshire SG10 6ER, UK.  Tel  01279 842685  Andrew Crace

 

Garden Furniture      Made in the UK